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Your agency benefits office answers one set of questions. A planner answers a different set. Most of the confusion comes from expecting either one to answer both.

Your agency benefits office and OPM own eligibility, computation and the forms. A planner owns what the benefits mean together with everything outside the federal system: taxes, the claiming decision, the survivor's position and the money you hold elsewhere. Neither replaces the other.
Federal employees approaching retirement usually have two sources of help available, and are rarely told what each one is for. The result is people asking their benefits specialist a planning question, or asking a financial advisor a rules question, and coming away from both conversations unsatisfied.
The line is actually clean. Your agency benefits office and OPM are the authority on what you are entitled to and how it is computed. They answer eligibility, service credit, deposits, the forms and the deadlines. They are the only correct source for those answers, and a planner who contradicts them is wrong.
What they generally do not do is tell you what the combination means for your household, what it costs in tax over the next twenty years, or what your spouse is left with. That is the planning side.
| Question | Who answers it |
|---|---|
| Am I eligible to retire on this date? | Agency benefits office |
| What is my creditable service, and does this period count? | Agency benefits office, OPM |
| What will my annuity be? | Agency estimate, then OPM at finalization |
| Which forms, by when? | Agency benefits office |
| Should I retire on this date or three months later? | Planner, with the agency estimate as input |
| What order should money come out of my accounts? | Planner, with your CPA |
| When should I claim Social Security? | Planner, using your SSA statement |
| What is my spouse left with if I die first? | Planner, alongside the survivor election |
| Can I afford to retire at all? | Planner |
This page is general information, not tax or legal advice, and not a recommendation. Eligibility and computation rules are set by federal agencies and change. Confirm anything in the first group with OPM or your agency benefits office.
Strip away the title and the work is specific. It starts by assembling things that normally live in separate places: your annuity estimate, your Social Security statement, your TSP balance split between traditional and Roth, any outside accounts, your spending, and your spouse's benefits if there are any.
From there it produces a year by year projection. Which source funds which year, what taxable income results, where the gaps are, and what happens in the years before Social Security begins. For a federal household that usually means modelling the stretch between a retirement date and 62, which is where the annuity supplement and the TSP do most of the work.
Then it runs the decisions that interact. The claiming age against the survivor election. The withdrawal order against Medicare premium thresholds in a later year. The FEHB choice against Medicare at 65. None of those are rules questions. They are trade-offs, and they only resolve against your own numbers.
Three things make federal retirement unlike the private-sector version. The benefits interact rather than stacking. Several of the elections are made once and then govern, which is covered in FEHB, FEGLI and survivor elections. And the paperwork runs on its own timetable, with processing at OPM sometimes taking months, during which annuity payments are interim and partial.
That last point is a planning problem rather than a rules problem. A household that has not planned for several months of reduced income after a retirement date can be caught out by something entirely routine.
Our wider guide to choosing a federal retirement advisor in Kansas City covers the rest of that conversation, and red flags when choosing a retirement planner covers what should stop you.
Merriam sits on the I-35 corridor between Shawnee and Overland Park, a straightforward drive up Shawnee Mission Parkway from our office and home to the Merriam Marketplace. The federal workforce across this metro is spread on both sides of the state line rather than concentrated in one campus, which means the households we meet in Merriam arrive with the same gap as everywhere else: an agency estimate they trust, a TSP balance they understand, and nobody who has put the two next to a Social Security statement and a tax projection. Closing that gap is our federal employee retirement planning, done alongside your agency benefits office rather than in place of it. See the communities we serve across the Kansas City area.
CFG Wealth Management Inc. is an independent firm based in Prairie Village, Kansas, led by LaMont Chandler, CRD 2794744. We are not affiliated with any other firm operating under a similar name. LaMont holds FINRA Series 7, 24 and NASAA Series 63, 65 registrations and has been registered in the securities industry since 1996. He is registered in Kansas, Missouri, Texas and Idaho. Securities and advisory services are offered through Madison Avenue Securities, LLC, member FINRA and SIPC, and a registered investment advisor. CFG Wealth Management Inc. and Madison Avenue Securities are not affiliated companies. His record is available on FINRA BrokerCheck.
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This page describes planning work in general terms. It is not a recommendation, and it does not evaluate or rank any other firm. Registration with the SEC, a state securities regulator or FINRA does not imply a certain level of skill or training, and does not constitute an endorsement. Neither the firm nor its agents or representatives may give tax or legal advice.
FERS, CSRS, FEHB, FEGLI, the Thrift Savings Plan, Social Security and Medicare are administered by federal agencies, and their rules, rates, deadlines and eligibility requirements change over time. Confirm all figures and elections with the administering agency, OPM or your agency benefits office before acting. CFG Wealth Management Inc. is not affiliated with or endorsed by the Office of Personnel Management, the Federal Retirement Thrift Investment Board, the Social Security Administration, or any other governmental agency.